This Midwest Airport Is No. 1 in Customer Satisfaction
Airport customer satisfaction: Where do JFK, Newark and LaGuardia rank nationwide?
In this year’s survey, John F. Kennedy International Airport took fourth place out of 20 in the mega airport category for customer satisfaction, scoring 628 out of a possible 1,000, significantly lower than the 671 scored by winner Minneapolis-Saint Paul International Airport (MSP), which officially has the most satisfied customers in the country.
Philly airport has ranked last in customer satisfaction for 4 years in a row. Here’s what PHL execs are trying to improve.
As Philly prepares for 2026, when the city will host FIFA World Cup games and the MLB All-Star Game, projects have been underway at PHL to upgrade the airport.
Denver airport's customer satisfaction slips amid growing pains
Customer satisfaction at Denver International Airport is dropping as record-breaking passenger traffic and relentless construction in and outside the terminal continue. The latest: J.D. Power's annual survey,
RDU airport ranking slips in annual North American customer-satisfaction survey
Improvements at other airports may explain some of the decline in RDU’s relative ranking, says Michael Taylor, who analyzed the survey data for the consumer analytics firm. Overall, Taylor said, RDU remains above average and people generally like the airport facilities and find it easy to navigate.
SAN airport ranks among lowest rated for customer satisfaction by J.D. Power
San Diego International Airport has placed near the bottom of the list of large airports in North America based on a customer satisfaction study by J.D. Power.
Logan Airport in Boston ranks below average in "mega airport" customer satisfaction study
BOSTON - Logan Airport in Boston ranks below average in an annual customer satisfaction survey of "mega airports" released Wednesday, though it's not as close to the bottom of the list as last year. The J.
SEA Airport again ranks among worst 'mega' airports for customer satisfaction by J.D. Power
SEA also was near the bottom of the rankings in 2023, which the airport wasn't surprised by given the many ongoing construction projects.
This Midwest Airport Is No. 1 in Customer Satisfaction, According to a New Ranking
The latest J.D. Power 2024 North America Airport Satisfaction Study ranks the airports overcoming high crowds to deliver a positive experience for travelers and compares them with those that aren't able to keep up the pace of demand.
2024 American Customer Satisfaction Index Results
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CT's Bradley International Airport scores above average in customer-satisfaction survey
Bradley International Airport, in Windsor Locks, scored above average among medium airports in the 2024 J.D. Power North ...
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Which Southern California airports do flyers have most satisfaction with?
JWA won the 1st spot for large airports nationwide – catering to 10 to 32 million passengers a year – in this year’s JD Power ...
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O’Hare and Midway dip in customer satisfaction ratings
Travelers dissed both O’Hare and Midway international airports in the 2024 North America Airport Satisfaction Study released ...
Apple regains crown as sole winner of American Satisfaction Index, HP passes Samsung
Samsung broke Apple’s 20-year streak of winning first place in the American Customer Satisfaction Index for personal ...